At Volé(e)– we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any other way. By using our site, you agree to the terms outlined in this policy.

  1. Information We Collect

We collect personal information that you provide to us when you create an account, place an order, sign up for our newsletter, or interact with our website in other ways. This may include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses, payment information.
  • Account Information: Username, password, and purchase history if you create an account on our website.
  • Non-Personal Information: Browsing activity, IP address, device type, location, and other technical data.
  1. How We Use Your Information

We use your information to enhance your shopping experience and provide services in the following ways:

  • Order Processing: To complete and manage your orders, including shipping and billing.
  • Customer Service: To respond to inquiries, provide support, and manage returns or exchanges.
  • Personalization: To personalize your shopping experience by recommending products based on your preferences and purchase history.
  • Marketing: To send promotional emails, newsletters, or special offers. You can opt out at any time by unsubscribing from our emails.
  • Analytics: To analyze website usage and improve our website’s functionality and user experience.
  1. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and business, such as:

  • Payment processors: To securely process transactions.
  • Shipping carriers: To deliver your order.
  • Marketing partners: To send promotional emails or manage advertising campaigns.
  • Analytics providers: To help us analyze user behavior and improve our website.

All third-party service providers are required to keep your information confidential and use it only for the purposes for which we share it.

  1. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our site. Cookies are small text files stored on your device that allow us to remember your preferences, improve website functionality, and analyze site traffic. You can manage or disable cookies through your browser settings, but this may impact your experience on our website.

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

  1. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Update: Correct any inaccuracies in your personal information.
  • Delete: Request the deletion of your account or personal data, subject to certain legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at voleeactive@gmail.com.

  1. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: 

Email: voleeactive@gmail.com
Phone: 647-705-6771

Thank you for trusting Volé(e) with your personal information. We are committed to keeping your data safe and providing a secure shopping experience.